Privacy Policy

Last Updated: August 18, 2026

This Privacy Policy explains how Luminarinna ("we", "us", "our") collects, uses, stores and protects your personal data when you visit our website and place orders.

Information We Collect

• Order-related information: full name, shipping address, email address, phone number, order history.
• Payment information: We do not store your full credit-card details. Payment is processed by third-party secure payment providers (Stripe / PayPal).
• Website usage data: cookies, device information, browsing behavior for website improvement and marketing analytics.
• Voluntarily submitted information: email address from newsletter subscription.

How We Use Your Information

1. Process, fulfill and ship your orders; handle returns and customer support.
2. Send order status, shipping updates and service-related notifications.
3. Send marketing emails and new-arrival newsletters, only if you opt-in. You can unsubscribe anytime by clicking the unsubscribe link in the email footer.
4. Improve our website, product selection and user experience.
5. Prevent fraud and secure transaction safety.

Data Sharing

We will NOT sell your personal information to third parties. We may share necessary data with trusted service providers who help us run our business: payment processors, logistics carriers, email marketing platforms, and hosting services. All third-party partners are required to follow data-protection rules.

Cookies

Our website uses cookies to improve your browsing experience. You can manage or disable cookies in your browser settings. Disabling cookies may affect some website functions.

Your Rights

For EU / EEA customers under GDPR, you have rights to access, correct, delete your personal data, restrict processing or request data portability. You may submit a request via [email protected]. We will respond within 30 days.

Data Security

We take reasonable commercial measures to protect your personal information against unauthorized access, loss or leak. However, no internet transmission method is 100% secure.

Minors

Our website is not intended for people under 16 years old. We do not intentionally collect personal information from minors.

Policy Update

We may update this privacy policy occasionally. A new version will be published on this page with an updated date.

Contact: [email protected]